Esse Repair Kit

We do not hold stock and every piece is hand-made by our makers. Your piece will generally be ready within 4-6 weeks from ordering. This may change depending on the number of orders and complexity of the customisations.

Please refer to the product description section for the estimated lead time. You will be kept updated on the delivery date and progress of your order. Once your made-to-order piece has been shipped, you will receive a shipping confirmation email with tracking information.

Sizing varies between our items, so we recommend using these tools to better determine your ideal size:

-The Product Measurements and Fit Guide can be found on every product page by selecting the Product Measurements and Fit tab. Measurements are provided in centimetres, while the garment is laying flat. Some measurements (i.e. waist, chest, etc.) have already been doubled, factoring in the full circumference. You can compare these measurements to similar pieces you already own.

-Additional style and fit details are included in the Details tab on each product page.

Don’t worry if you do not fall into the standard size range. We are able to offer simple customisations outside the size range. Simply leave your measurements at the ‘Customisation Notes’ section above the pre-order button or email us at customercare@essethelabel.com after placing your order. Please include your order number and body measurements in the email.

We are able to accommodate simple customisations if you do not fall into the standard size range, or would like a piece tailored to your styling preference. Some customisations include:

-Top, bottom and dress lengths tailored to your height

-Creating a piece outside of our size range, for example 2XS or 3XL, etc.

-Tailoring the length of sleeves

-Mixing certain styling elements

-Adding/ removing certain functional details

Simply refer to the Customisation Menu on the product page for a full list of customisations available for the particular product.

Simply choose the preferred customisation option and leave your measurements or customisations you require in the ‘Customisation Notes’ section above the pre-order button.

If you’re unsure email us at customercare@essethelabel.com

Esse ships internationally using a tracked courier service, so you'll be able to track your order easily when it ships.

Customers in Singapore enjoy free tracked local shipping for orders above $150.

All your orders are packed in 100% recycled paper, and we opt for packaging with minimal to no branding so that you can reuse and repurpose them.

We are incessant about improving processes in each stage of our supply chain because we want to make the best product possible. From putting each of our garments through wash tests to understand how it will stand up against wear and tear to rigorous sample fittings, we’re continuously tweaking designs and fit based on customer feedback to ensure that we limit our ecological impact with garments that last for a long time.

We believe that creating beautiful garments doesn’t have to come at a compromise to the environment or our humanity. By drawing on the belief that beauty stems from within, we focus on creating garments that are made with integrity and that do less harm, and more good.

From working steadily to make all areas of our business more sustainable to developing new ways to do things, we always do our best to move the needle forward.