Privacy Policy | Esse | Conscious Fashion

Effective date: Sept 2023

Esse is committed to protecting the privacy of our online visitors and customers. We respect the privacy rights of our online visitors and recognise the importance of protecting the information collected about you.

The following information is provided by Esse to enable our online visitors to be fully informed of our Privacy Policies. By visiting Esse, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

This Privacy Policy does not apply to websites maintained by other companies or organisations to which we link. Esse is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organisations before submitting your details.

How we collect and use information

Data and Personal Information (PI)

Esse collects personal information in several ways: when you place an order or register for a service offered by Esse. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process and fulfil your order. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems.

Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

We share email activity data with our marketing email provider to help them better target email deployments to consumers. While our marketing email provider has access to email address and email activity and may share bulk/non-specific activity data, no email addresses or specific email actions are ever shared with other third parties. Should a consumer wish to opt out of this sharing, that consumer simply needs to opt out of marketing email from us.

Usage Information and Analytics

We automatically collect certain usage information. For example, we collect information about the devices you use to connect to our services (such as the IP address of your computer or numeric identifier of your mobile device) and about how you use our website (such as what time you visit our websites). We, and our advertisers and ad servers, may also collect information outside of our website to measure the success of our advertising campaigns. We use the information that we collect for a variety of purposes such as to provide and improve our services, and to analyse and offer our advertising.

Our website also uses third-party analytics vendors such as Google Analytics. We and our third-party vendors or partners use analytics data for a variety of purposes such as to improve the design and content of our websites, to help us learn things like what pages are most attractive to all of our visitors and what promotions visitors like to see, and to gauge the success of our advertising campaigns.

Information you post

All information that you share about yourself, whether of a personal nature or not, in a public open forum – such as on a social network – is likely public information. If you don’t want it to be public, please don’t post it.

How we share information

We do not disclose your PI to third parties, except as follows:

• To companies that provide services to us or perform functions on our behalf (such as processing credit card payments or taking orders) and have agreed to use your information only for the purposes we request;

• To other selected reputable companies, we may disclose your name and postal address (but not your email address or credit card information) so that they can mail you information that may interest you; When we believe disclosure is appropriate to comply with applicable law, legal process, and/or governmental authorities;

• When we believe disclosure is appropriate to enforce our Terms of Use and other agreements, or to protect our rights, our customers, our property, our employees, or others; and

• If we are involved in a merger, acquisition, bankruptcy, partial or total sale of assets, or other corporate change.

We may disclose de-identified, aggregated, or other non-personal information to third parties in our discretion. Esse or our offerings on social media platforms may include commenting, forums, sharing, or other similar features. Information that you provide using these features may be available to other users or the general public.

Cookies

We may use “cookies,” “web beacons,” and other similar technologies to collect information in connection with Esse and our advertisements. A “cookie” is a computer file that acts as an identification card for your computer to distinguish your browser from others and enable us to serve you better. For example, we use cookies to save products in your shopping cart while you browse our websites and to track the effectiveness of our marketing and advertising campaigns. Similarly, a “web beacon” is a technology that can recognise specific cookies and convey information about that browser. We may also use technologies, such as our own cookies, to provide you with personalised online display advertising tailored to your interests.

Most browsers accept cookies automatically. You may be able to set your browser to reject and/or delete cookies. For instructions, check your browser’s technical information. However, if you reject or delete cookies then this may disable or interfere with features of Esse’s website or other websites you visit. We recommend that you leave cookies “turned on” so we can offer you a better shopping experience on our sites.

Internet based advertising

We may work with third-party advertising companies that collect and use information about your online activities across sites over time, in order to deliver more relevant advertising when you are using the Esse website and elsewhere on the Internet. This practice is known as interest-based advertising. You may visit www.aboutads.info to learn more and to opt out of this type of advertising by companies participating in the Digital Advertising Alliance self-regulatory program. We do not operate or control this site and are not responsible for the opt-out choices available there. Note that electing to opt out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests. If you delete, block or otherwise restrict cookies or use a different computer or Internet browser, you may need to renew your opt-out choice.

Third parties and social media

Our websites may contain links to third-party online properties. Such third parties have their own policies that govern their collection, use, and disclosure of information. We suggest that you read their privacy policies to learn about their practices.

Social media provides tools that many of our customers use and enjoy, and we include links to various social media platforms on our websites. If you interact with these social media tools through our websites, your experience on those social media sites will be governed by the privacy and other policies of those sites. So, the privacy settings you have chosen on those sites will determine the degree to which your information is made public. We encourage you to choose your privacy settings on those sites accordingly.

Safeguarding your PI

We have reasonable and appropriate physical, electronic, and administrative measures in place to safeguard the security of your personal information. However, when you communicate with customer service via email or chat on our websites, these communications may not be encrypted. For that reason, we ask that you do not share sensitive information via these communication channels.
If you have any other inquiries or feedback, please do not hesitate to contact us at customercare@essethelabel.com.

How we collect and use information

How we share information

Safeguarding your PI

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How we collect and use information

How we share information

Safeguarding your PI

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